We accept returns up to 90 days from the date of purchase.
Items cannot be returned if they have been worn (other than being tried on for size) , washed, altered or damaged.
Returned items must have the original tags correctly attached so they can be scanned back into our stock.
Please ensure any return is neatly folded into its original packaging and in its original condition so it can be re-sold.
Please note we cannot exchange items, only refunds are available.
For us to process the return and refund accurately:
Circle the item(s) you are returning on the packing list received with your delivery or your original order confirmation email.
Complete a return form which can be downloaded HERE
Cycology / Invenco Warehouse
Smeaton Grange BC
SMEATON GRANGE NSW 2567
(This address is for the Asia/Pacific - orders commencing in CYAU)
Where an item is returned to us in a condition that prevents us from re-selling it, we do reserve the right to send the item(s) directly back to you.
Please Note: Due to health and hygiene regulations, underwear that has been worn or is not in its original packaging cannot be returned. If you purchase more than one pair, we recommend trying one first before opening the rest. Socks that have been removed from their packaging, cannot be returned for a refund.